Staff at UniSQ Sydney are available to help you. If you are facing problems of any kind, please do not hesitate to contact us. Our friendly staff are always happy to assist you whenever possible. Please take advantage of the support services available before any problem arises, so that you may have an enjoyable and rewarding experience while you are studying in Sydney.

  • Orientation Program
  • Mentor Program
  • Academic Support
  • Peer Tutorial Support
  • Counselling Services
  • Student Support Services
  • Emergency and Crisis Support

Orientation program

The Orientation Program is conducted for all new students arriving on campus at the beginning of the semester. Students are provided with peer support through the Mentor Program. A briefing on the Australian culture and the Australian study style is part of the Orientation Program. Information is given to students regarding accommodation, student visa conditions, work permits, overseas heath cover, and use of information technology facilities within UniSQ Sydney. Students are also given a campus tour and are introduced to our staff. Please see attached Orientation Program for reference. The Orientation Program is held at Level 7 of the UniSQ Sydney campus. 

Orientation Dates

  • Semester 1, 2023 Thursday 16 February
  • Semester 2, 2023 Thursday 6 July
  • Semester 3, 2023 Thursday 9 November


9:30 am Welcome
9:45am – 10:30am Student Support Services Information on academic/ welfare services for students
10:30pm – 11:00pm Safety in a new environment Information on safety and accessing support in case of an emergency.
11:00am – 11:15am Resource Centre / Library Information on how to access books for referencing from UniSQ Sydney Resource Centre, borrowing facilities, using the online library.
11:15 am- 11:45am Program Information & Study Plan Information
11:45pm- 12:30pm Welcome message from Director of UniSQ Sydney
12:30 pm BREAK
1:15pm – 2:00pm Official Welcome from Academic Director , UniSQ Sydney
2:00 pm – 2:15 pm UConnect and Faculty Information    Brief demonstration on using UConnect to access learning resources, completing online tests and submitting online assignments.
2:30 pm – 3:30 pm Registration + timetables +Student Card
3:30pm-4.30pm Information for new students Accommodation, TFN, Banking, OSHC, etc.
3:30 – 4:30 pm Evaluation/Feedback

Please note that some of the sessions noted in the above orientation program may change depending on the needs of the students and the availability of the speakers. If you are unable to attend the Orientation Program due to unavoidable circumstances, please e-mail us at or call +61 2 9280 3733 for details of a briefing of the Orientation Program.

Mentor Program

UniSQ Sydney organises the Mentor Program where new students get an opportunity to meet and interact with current students. This program assists new students in their adjustment and acts as a
support network. The representatives provide students with information on local community associations and cultural support groups. For further information please contact the Manager, Academic Services:

Academic Support

In addition to regular lectures and tutorials, students are provided with extra academic support such as revision tutorials and peer aided learning. All students must undertake Mandatory Academic Integrity Training so you can learn about academic integrity, how academic misconduct is managed at UniSQ and resources to help you with your referencing and writing. There are a number of study support resources and services for students to access.

Peer Tutorial Support

Additional tutorial support and peer tutoring is organised for students requiring academic assistance. This service has been beneficial to students experiencing difficulties in their studies. To register for Peer Tutorials please contact Manager, Academic Services: or Phone +61 2 9280 3733.

Counselling Services

UniSQ has a Wellness Team that provides counselling services to all currently enrolled UniSQ students. The UniSQ counselling service is designed to assist students in dealing with a wide range of problems including homesickness, balancing your studies with other commitments, managing stress, working through relationship or family issues, improving motivation, managing psychological problems and coping with distressing situations. Book a counselling appointment online or contact the UniSQ Wellness Team: email: or phone: +61 7 4631 2372.

Student Support Services

UniSQ provides student support and information in areas of health and wellbeing, disability support, career advice and how to get in touch with potential employers, welfare support in relation to
accessing finance, safety and legal advice, accommodation advice and tips for renting and living with others, as well as multi-faith services.

Emergency and Crisis Support

Don’t forget if you have an emergency requiring an ambulance, fire department or police, call 000 immediately.